Hiring a reliable contractor for any home improvement project avoids wasted money, time and effort. One way you can determine the quality of a contractor’s services is by getting in touch with their previous clients.
In this post, your trusted provider of residential roof installation services, Creative Construction Group, shares questions you need to ask your contractor’s references.
1. Is the contractor punctual?
Punctuality indicates good work ethic. Ask how frequent the team visited their home, how long they worked, and if they cleaned up at the end of each working day.
2. Were you provided with sufficient details on the materials and warranties?
Customers should be provided with written details on the materials that will be used in the project. Residential and commercial roof replacement from reliable contractors is usually backed with comprehensive warranties for materials and labor.
3. Was the project completed within the budget?
Before the construction begins, you and your contractor will agree on the project cost. However, there are times where you might encounter unexpected expenses, causing you to go beyond the budget. You have to determine whether the contractor has a pattern of budget problems or misleads customers regarding the material costs.
4. How did they handle unexpected issues during the project?
Ask if the contractor was able to finish the job on time and if it passed code inspection. Finding out how the contractor handles issues that arise during the project can help you determine how professional they are.
5. Would you hire the contractor again?
You might have to think twice before hiring a contractor if a past client is hesitant to work with them again. Moreover, if the reference had nice feedback about a project similar to yours, then you may hire the contractor.
At Creative Construction Group, we are your leading provider of high-quality residential roof repair and installation services. We also specialize in siding, gutter and window replacement. Call us at (815) 339-0550 in Crystal Lake, (815) 459-1750 in Morton, or (262) 203-4881 in Wisconsin. You may also complete our online form to get a free quote. We serve homeowners in Rockford, IL, and surrounding areas.